Park and Fly Terms & Conditions
Clayton Dublin Airport Parking Booking Terms & Conditions.
You are entering into a contract with Songdale Limited trading as Clayton Hotel Dublin Airport Dublin Airport (“Clayton Hotel Dublin Airport”) for car parking in the car park of Clayton Hotel Dublin Airport for the parking period confirmed in the online car park pre-booking process, comprising a series of calendar days or part thereof on the dates as set out in your pre-booking confirmation e-mail. The date of the contract is the date and time of confirmation of the booking as contained in the pre-booking confirmation email sent to the e-mail address provided by you when making the pre-booking and confirmed by you during the online pre-booking process on Clayton Hotel Dublin Airport’s website.
- Parties and nature of these terms and conditions
1.1. In these terms and conditions any reference to “Clayton Hotel Dublin Airport” is to Songdale Limited trading as Clayton Hotel Dublin Airport whose registered office is at (Stockhole Lane, (R139 Junction), Co Dublin, Ireland (Company Registration No. 550915).
1.2. Any reference to “you” and “your” refers to any person who is deemed by Clayton Hotel Dublin Airport to have made a car park pre-booking.
1.3. The term “car park” means the specific area at Clayton Hotel Dublin Airport as may be designated from time to time for car parking by Clayton Hotel Dublin Airport.
1.4. The term “Parking Period” means the period of car parking required comprising a series of calendar days or part thereof as described in the online pre-booking service.
1.5. The term “pre-booking confirmation email” means the email sent to you by Clayton Hotel Dublin Airport confirming all details of the pre-booking once payment for the pre-booking has been received in full by Clayton Hotel Dublin Airport.
1.6. The term “invoice number” means the unique number assigned to your car park pre-booking and is contained in the pre-booking confirmation email and the attached invoice sent to you by Clayton Hotel Dublin Airport. This number should be retained safely as it will be necessary for any further communication with Clayton Hotel Dublin Airport regarding the pre-booking.
1.7. These terms and conditions shall apply to all pre-bookings for car parking at Clayton Hotel Dublin Airport Car Park made electronically through the Clayton Hotel Dublin Airport website.
1.8. No employee or representative of Clayton Hotel Dublin Airport has the authority to vary any of these terms and conditions.
1.9 Each confirmed pre-booking as detailed in the pre-booking confirmation email shall constitute a contract between you and Clayton Hotel Dublin Airport. This contract will be at all times governed by the laws of the Republic of Ireland and shall be subject to the exclusive jurisdiction of the courts of that State.
- Car Park Pre-booking and Payment – General Provisions
2.1. A car park pre-booking is deemed to have been placed when made electronically through the Clayton Hotel Dublin Airport website. Payment for the pre-booking must be made online at the time of pre-booking when prompted to do so using a valid Visa or MasterCard credit or debit card. Clayton Hotel Dublin Airport reserves the right not to fulfil your booking if:
The payment card is declined for whatever reason or
it is established that the payment card has been used fraudulently or without the cardholder’s permission.
If you are under the age of 18.
It will be necessary for your personal data to be disclosed to the relevant card issuer for the purpose of processing and confirming your payment. Your personal data will not be disclosed to third parties other than the relevant financial institution for the chosen payment method.
Please note that the list of accepted payment cards is complete at the date of posting of these terms and conditions but may be changed at any time at the absolute discretion of Clayton Hotel Dublin Airport.
2.2 Bookings made less than 4 hours in advance of your Car Park entry time and date will not be accepted.
2.3 Important: Please note that only one pre-booking for a parking period should be made using an individual debit or credit card. It is not advisable to use a single payment card to make multiple pre-bookings during the same parking period or to pre-book overlapping parking periods. In cases where customers wish to make multiple or overlapping pre-bookings they are advised to use separate debit or credit cards for each transaction.
2.4 All prices quoted are in Euro and are inclusive of VAT at the applicable rate – currently 23% VAT (from 1st January 2012). When a pre-booking is made using a credit card issued outside of the Republic of Ireland the card issuer will debit your account in local currency at the exchange rate applicable on the processing date. Additional conversion or other charges may be applicable and this will be at your cost.
2.5 If your card payment is rejected then your pre-booking will not be fulfilled or validated until Clayton Hotel Dublin Airport has received cleared funds.
2.6 Clayton Hotel Dublin Airport reserves the right not to accept a pre-booking if it is incomplete in any way.
2.7 The Clayton Hotel Dublin Airport’s VAT registration number is IE3314169VH
- Car Park Pre-booking
3.1 Provided you satisfactorily complete the pre-booking and payment procedures and parking capacity is available for the times and dates specified you will receive a pre-booking confirmation e-mail confirming your car park pre-booking and attaching a tax invoice both of which will contain your unique invoice number.
3.2 Your pre-booking is non-transferable from you to another party.
3.3 Pre-bookings will be deemed to have been accepted upon receipt by you of your pre-booking confirmation email.
3.4 The pre-booking details and invoice number contained in the pre-booking confirmation email is only valid for:
The dates and times shown;
At the Euro price shown;
For car parking at Clayton Hotel Dublin Airport during the stated parking period, subject to these terms and conditions and the Terms and Conditions of Use of Clayton Hotel Dublin Airport Car Park
3.5 The tariff charge applied is that at the time of the pre-booking. Details of current parking tariffs are set out on the Clayton Hotel Dublin Airport website.
3.6 Use of the car park at Dublin Airport is at all times subject to the Terms and Conditions of Use of Clayton Hotel Dublin Airport Car Park
These terms and conditions apply to all parking at Clayton Hotel Dublin Airport whether pre-booked on-line or otherwise.
3.7 Important: You must bring both the same car whose licence plate details you provided when making the booking and the same credit or debit card used to make the booking with you to commence the parking period at the car park.
- Car Park Pricing Policy and Calculation of Parking Charges
4.1 If your car park entry and exit times change from that specified in your pre-booking confirmation email (and you fail to make the appropriate amendment to your booking) as a result of which your parking period in the car park is greater than the Parking Period booked (Overstay*), your debit or credit card will be charged at the standard car parking rate of 1 (one) Euro per hour up to a maximum of 9 (nine) Euro per day.
4.2 For the avoidance of any doubt please note the following:
4.2.1 Any queries in relation to payment can be made in writing to: Car Park Manager, Clayton Hotel Dublin Airport, Stockhole Lane, (R139 Junction), Co Dublin, Ireland or via email to carparking.dublinairport@Claytonhotels.com with the following detail enclosed:
- Invoice number
- Email address
- Arrival date & time;
- Departure date & time;
- Fee charged;
- Car registration number used to make the booking;
- Daytime telephone number;
4.3 Parking charges will be deducted from your credit or debit card on or immediately following the date the pre-booking or other payment is made.
- Lost or Forgotten Debit or Credit Cards
5.1 It is vitally important that upon your arrival at Clayton Hotel Dublin Airport to commence the parking period and again upon your return to the car park at the end of same that you ensure that you:
Use the vehicle with the licence plate specified in your pre-booking, ensuring that the licence plate is clean, undamaged and not obscured in any way;
Have the credit or debit card used to make the pre-booking in your possession;
Follow all the instructions contained in the pre-booking confirmation email and Invoice.
5.2 If your licence plate is different from that specified in the pre-booking or is not recognised by the system you must insert the credit or debit card used to make the pre-booking into the terminal located at the entry or exit to the car park. If you do not have the credit or debit card with you or experience difficulty at this point you should press the button on the terminal and/or take a Car Park ticket from the machine or proceed to Clayton Hotel Dublin Airport Reception. On completion of your air journey or business at Clayton Hotel Dublin Airport and before returning to your car you must contact Clayton Hotel Dublin Airport Reception. Please note that you may be asked to produce evidence of your identity and/or (pre-Booking). If it is possible to verify your pre-booking the applicable car parking charge will be that as contained in your Pre-booking confirmation email.
5.3 If you do not have your credit or debit card with you upon completion of your air journey or business at Clayton Hotel Dublin Airport and before you return to your car you should proceed to Clayton Hotel Dublin Airport Reception. At this point you may be asked to produce evidence of your identity and your pre-booking details. If it is possible to verify your pre-booking your car parking charge will be that as contained in your pre-booking Confirmation email.
5.4 In the circumstances referred to in Sections 5.2 or 5.3 where it is not possible to verify your pre-booking you will be charged at the applicable full daily rate for the parking period. If you subsequently furnish to Clayton Hotel Dublin Airport sufficient information to enable Clayton Hotel Dublin Airport to verify your pre-booking Clayton Hotel Dublin Airport will refund any excess charges incurred by you other than any sums charged in accordance with Section 4 of these Terms and Conditions.
5.5 If you remain unable to produce evidence to enable verification by Clayton Hotel Dublin Airport of your booking Clayton Hotel Dublin Airport reserves the right to make all enquiries which it deems to be necessary and reasonable prior to the release of the vehicle from the car park.
- Cancellations or Amendments to Pre-bookings for Car Parking
6.1 Should you wish to cancel your booking or any part thereof you should do so using the “Manage My Booking” link on Clayton Hotel Dublin Airports website. You will require your unique pre-booking reference number and email address you used to make your booking in order to access your pre-booking. Clayton Hotel Dublin Airport Car Park must receive notice of your requested changes at least 24 hours before the stated start time and date of the parking period. The card used to make the online booking will be automatically refunded the booking fee less the cancellation fee of 9 Euro (nine).
6.2 Should you cancel your booking within 24 hours before the stated start time and date of the parking period the card used to make the online booking will be automatically charged with a cancellation fee of 18 (eighteen) Euro or the full amount of your car parking fee if it is less than 18 (eighteen) Euro.
6.3 Should you decide to extend or amend your online booking this will be treated as a new booking. You should use the “Manage My Booking” link to amend your booking on Clayton Hotels Dublin Airport website. You will require your unique “Invoice” number and email address used to make your booking in order to access your booking. Clayton Hotel Dublin Airport Car Park must receive notice of your requested changes at least 24 hours before the stated start time and date of the parking period. The prices charged for the new booking will be based on spaces and products available at the points in time and may not include the same prices as offered when the initial booking was made. In particular a customer seeking to extend an online booking which was accepted at a particular price and subsequently is seeking to extend the duration of that booking may not necessarily retain the original price as part of a new booking. Any new booking will be available only at the prices pertaining to particular product offerings at the time of the new booking.
6.4 No refunds will be made other than in circumstances expressly provided for in these terms and conditions at Sections 5.4, 6.6 and 10 specifically,
6.5 Refunds will only be made to the credit or debit card used to make the online pre booking and then only upon receipt of a letter to Car Park Manager, Clayton Hotel, Baskin Lane, Swords, Co Dublin, Ireland or an email to carparking.dublinairport@Claytonhotels.com with the following details enclosed:
- Invoice Number
- E-mail address
- Arrival date & time
- Departure date & time
- Fee charged
- Car registration number used to make the booking
- Daytime telephone number
6.6 If Clayton Hotel cancels your pre-booking for a reason within its direct control and not due to a force majeure event (see Section 7) then Clayton Hotel will refund the amount it has received in connection with your pre-booking to you on the card used for the pre-booking.
6.7 In the event that your pre-booking is cancelled or amended you will receive formal notification of the cancellation or amendment by email sent to the email address provided during the pre-booking procedure.
- Force Majeure
Clayton Hotel shall not be liable for any cancellation, curtailment or otherwise caused by reason of war or threat of war, riots, civil strife, terrorist activity, industrial disputes, natural and nuclear disaster, fire, adverse weather conditions or technical problems to transport, closure or congestion of airports, cancellation or changes of schedules by airlines, and all similar events beyond its control. Further Clayton Hotel Dublin Airport cannot accept responsibility where the performance or prompt performance of this contract with you is prevented or affected as a result of such circumstances beyond Clayton Hotel Dublin Airport’s or your control.
- Changes in the Terms and Conditions
8.1 Clayton Hotel Dublin Airport reserves the right to change these Terms and Conditions but once you have made an online pre-booking the applicable terms and conditions are those posted on the website at the time of pre-booking. However customers must not assume that the terms and conditions that applied on one occasion will continue to apply on another occasion. Clayton Hotel Dublin Airport recommends that customers always read the terms and conditions before making any pre-booking.
8.2 Clayton Hotel Dublin Airport can vary or withdraw any offers without notice.
- Hotel’s Liability for Missed Flights
9.1 Clayton Hotel Dublin Airport is supplying you with car parking under this contract and will not be responsible for any costs, compensation costs or expenses relating to any flights or other services that you may have arranged. You are at all times responsible for ensuring that you allow sufficient time for car parking relating to any onward air journey and travel arrangements.
- Clayton Hotel Dublin Airport’s Right to Cancel or Provide Alternative Car Park
Clayton Hotel Dublin Airport reserves the right if prevented from supplying the car park for any reason to cancel the contract or provide an equivalent alternative car park. In the event of such circumstances Clayton Hotel Dublin Airport will use its best endeavours to provide as much notice to the customer as possible and in the event of cancellation of the contract by Clayton Hotel Dublin Airport becoming necessary, Clayton Hotel Dublin Airport will refund the payment received for the pre-booking but will not be responsible for any other costs, which you may incur as a result.
If any of the provisions of these terms and conditions shall be declared invalid or unenforceable in whole or in part by any competent court or other authority whose decisions shall have the force of law binding on the parties, the remaining provisions shall remain in full force and effect.
- Entire Agreement
These terms and conditions together with your booking confirmation e-mail and the terms and conditions for car park use constitute the entire agreement between you and Clayton Hotel Dublin Airport with respect to the provision of the relevant services.
If you have any questions regarding any aspect of these terms and conditions please seek independent advice or contact Clayton Hotel Dublin Airport for clarification before making a pre-booking.
To the fullest extent permitted at law, Clayton Hotel Dublin Airport expressly disclaims all and makes no representations or warranties of any kind, express or implied, with respect to this website or the information, content, materials or products included in this website including, without limitation, warranties of merchantability and fitness for a particular purpose.
Clayton Hotel Dublin Airport does not represent or warrant that the information accessible via this website is accurate, complete or current e.g. tariff and car park availability information is subject to change without notice.
Except as specifically stated on this website, neither Clayton Hotel Dublin Airport nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this website.
This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
15. Topaz Fuel Offer Terms & Conditions: Offer is valid for Car parking bookings of 1 day or more. Voucher must be used within 3 weeks of parking and is valid for one single transaction and cannot be reused. Valid for use up to 31st May 2015. Offer not valid with any other offer or discount or Park Stay & Fly packages. This offer is not valid where parking booking is cancelled. Topaz & Clayton Hotel Dublin Airports reserve the right to refuse the use of this discount.
*Overstay – a car staying for longer than the stay set out in the Pre-booking Confirmation Email calculated in whole days.
*No Show – when no record of arrival is captured within 24 hours of the date /time set out in the Pre-booking Confirmation Email.
*Early Entry – a car entering the Car Park more than one hour before the time set out in the Pre-booking Confirmation Email;
*Late Exit – a car exiting the Car Park after the time set out in the Pre-booking Confirmation Email.
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